Do you have a complaint? We’re happy to help.

Klachtenprocedure

It may happen that something does not go as planned. Do you have a complaint? Please let us know at info@myairostar.com or call us on +31 88 58 21 155. Together, we will look for a suitable solution.

If we cannot resolve the issue together, you can submit your dispute for mediation via the WebwinkelKeur dispute page.

Contact details

Our team is available on business days from 09:00 to 15:00 at +31 88 58 21 155.

Do you prefer email? You can reach us at info@myairostar.com. We aim to respond within one business day.

Our business address is:
AIROSTAR
Pekstraat 4
8211 AB Lelystad
Netherlands

This is also our return address.

Please note: we do not have a physical store. Visiting, picking up orders, or returning items in person is therefore not possible. All orders and returns are handled online and by mail.

Contact form

Fill in the form below, and we will contact you as soon as possible.